Fidelity adding technology jobs in Durham as part of 4,000 worker expansion

Published April 7, 2021

DURHAM – Fidelity Investments, which already has a significant presence across the Triangle, is adding technology jobs at its Durham operation and financial planners in Charlotte as part of an expansion that will see the company add some 4,000 employees.

Fidelity, which is based in Boston, cited “unprecedented customer growth and engagement” as driving the need for the new jobs.

The company already lists more than 160 jobs at its Triangle area offices, including several that were added on Tuesday ahead of Wednesday’s announcement.

[Information about jobs can be found at]

Fidelity has more than 3,000 employees in the Triangle. Twice last year it announced more hires in the metro area – 250 in the fall and 100 in the spring.

“Growing our U.S. footprint and expanding our technology teams will allow us to source diverse and innovative talent to meet our customers’ changing financial needs today and, in the future,” said Mark Barlow, general manager of Personal Investing for Fidelity Investments, in the announcement.

Specific numbers for new positions by geography were not disclosed.

Fidelity is boosting its ranks of technologists – software engineers, data scientists, mobile/IOS engineers and architecture – in order to help meet demand for digital solutions from investors, the company said.

Charlotte is one of more than 20 cities were Fidelity is forming what it called “diverse pools of licensed financial planners.”

In 2020 despite the pandemic Fidelity says it added more than 5,000 “customer-facing associates” and more than 7,000 people in all.

“Despite the challenges of the pandemic, market volatility, and economic uncertainty, Fidelity’s operating and financial performance in 2020 was one of the best in its 75-year history, as Fidelity experienced dramatic increases in new customers, call and trading volumes, and digital engagement,” the company said.